Shipping policy
Shipping Policy
Last updated: July 15, 2026
Thank you for shopping with us! Please read our shipping policy carefully so you know what to expect when you place an order.
Processing Time
All orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
Please note that some items in our catalog are fulfilled by our suppliers (dropshipped). These items may have longer processing times of 3–7 business days. Any extended lead times will be noted on the product page where applicable.
Estimated Delivery Times
| Region | Estimated Delivery |
|---|---|
| Canada | 5–10 business days |
| United States | 7–14 business days |
| International | 14–30 business days |
Delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods (e.g., holidays).
Shipping Costs
Shipping costs are calculated at checkout based on your location and the weight of your order. We offer free standard shipping on qualifying orders — the threshold will be displayed at checkout.
Carriers
We ship using trusted carriers including Canada Post, USPS, and international postal networks depending on your location. Carrier selection may vary for dropshipped items.
Order Tracking
Once your order ships, you'll receive an email with a tracking number. Please allow 24–48 hours for tracking information to update after you receive your shipping confirmation.
Customs & Duties (International Orders)
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our shipping rates.